Category: Best Practices
Guides, updates, and stories about embedding AI chatbots into your docs.
Where Does Your Chatbot's Data Live? Privacy and Isolation, Explained
Feeding a chatbot your docs means trusting it with product knowledge — and sometimes customer-facing content. Here is exactly where AskEmbed stores your documents, chunks, and vectors, how per-bot isolation works, and which controls close the remaining gaps.
How to Measure AI Chatbot ROI: 6 Metrics That Matter
Self-serve deflection, containment rate, answer quality, time-to-answer, ticket delta, and cost per resolution — how to compute each, what benchmarks to expect, and the honest math for whether your chatbot pays for itself.
Writing Documentation Your AI Chatbot Can Actually Answer From
A doc-trained chatbot is only as good as the docs it retrieves from. Eight practical rules for writing pages that chunk cleanly, retrieve precisely, and answer well — plus the maintenance loop that keeps them that way.